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Tata Communications

Analyst - Sales Support Operations

Tata Communications

Mumbai, Maharashtra, India · 全职

抢先申请

经验
Up to 4 yrs
薪水
职位空缺
1
发布
11 小时前
工作模式
在办公室
学历
Graduate in Management or Engineering
恢复
需要申请

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职位描述

About Tata Communications

Tata Communications is pioneering connectivity innovation through cloud, mobility, IoT, collaboration, security, media, and network services, shaping a new era in communications.

Role Overview

This position involves managing daily sales support operations to ensure quality outcomes with guidance as needed.

Minimum Qualifications & Experience

  • Graduate degree in Management or Engineering
  • 0 to 4 years of professional experience

Key Responsibilities

  • Provide operational support for order booking processes.
  • Monitor and track Contract Notification Tab activities.
  • Reserve orders for designated Account Managers.
  • Ensure all orders are approved within 48 hours after package validation.
  • Enter all Name Change requests into Tiger and Salesforce platforms.
  • Create disconnection orders within 24 hours of requests from Collections or Credit teams and ensure prompt processing.

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