Import and Export Officer

Role overview

This is a full-time, onsite Import and Export Administrator role based at the Port of Brisbane for a large global transport organisation. The position calls for a highly organised person who can manage time well, work smoothly with others, adapt quickly when priorities change, and stay steady during busy stretches.

Work schedule and pay

• Hourly pay is $36.16, which includes casual loading.
• Shifts run Monday to Friday from 7:00am to 3:30pm.
• Free secure parking is provided on site for all staff.

Key duties

• Arrive on time and remain flexible with start and finish times when needed.
• Communicate confidently in English; bilingual candidates are also welcome.
• Use basic computer tools and work comfortably with Excel spreadsheets.
• Handle customer service tasks such as answering calls and speaking with drivers.
• Carry out data entry and maintain Border Force form sheets using gate pass details.
• Update operational reports, including AQIS and fumigation-related records.
• Review import manifests and manage FAK unpack processing through the system using customer manifest summaries.
• Complete out-turning for unpacked containers through CFS and send details to the relevant customer.
• Support drivers by processing paperwork, issuing the correct freight, receiving export goods, and preparing labels and documents.
• Carry out directives as requested.
• Manage time effectively and provide support across import and export coordination to cover leave when required.

Experience and qualifications

• A positive, can-do attitude is essential.
• At least 2 years of experience in import or export support is required.
• The candidate must be able to pass Bio Security checks.
• A forklift licence and the ability to use an EPJ during quieter office periods would be an advantage.

Additional information

This role is with a large global transport company. If you meet the criteria, you can be considered for the position and may contact the hiring representative for more information.