- অভিজ্ঞতা
- ১-৪ বছর
- বেতন
- —
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- 2 সপ্তাহ আগে
- কাজের ধরণ
- অফিসে
- শিক্ষা
- যেকোনো স্নাতক
- যোগ্যতা
- Graduates from any discipline can apply. Candidates with an MBA are preferred. Applicants should have 1 to 4 years of relevant experience in banking or an allied sector.
- জীবনবৃত্তান্ত
- আবেদন করা আবশ্যক
যেখানে আপনি কাজ করবেন
কাজের বিবরণ
Role Overview
This front-line retail banking role is centered on creating a strong customer experience, deepening client relationships, and positioning the bank as the customer’s preferred financial partner. The position involves managing customer portfolios, expanding business through cross-sell opportunities, maintaining smooth operations, and ensuring adherence to regulatory requirements. It contributes directly to customer satisfaction and branch performance.
Core Responsibilities
- Interact with customers every day to support growth in current accounts, savings accounts, and term deposits, while also promoting assets, wealth offerings, retail trade forex, and credit cards.
- Work toward the business goals outlined in the performance scorecard.
- Recommend solutions based on customer needs and the bank’s product suite.
- Evaluate customer potential and improve product adoption across each relationship.
- Create referrals and generate incremental business from the existing customer base.
- Respond quickly and effectively to customer questions, issues, and complaints.
- Follow banking rules and internal standards related to AML, KYC, and data and information security.
- Support closure of audit points and maintain compliance standards.
Additional Responsibilities
- Participate in internal audits and help ensure compliance with regulatory and organizational guidelines.
- Deliver high-quality service that builds loyalty and encourages customer retention.
Education and Experience
- A graduate degree in any discipline is required.
- An MBA is preferred.
- The role expects 1 to 4 years of relevant experience in banking or a related sector.
Skills and Attributes
- Customer relationship management
- Client engagement
- Cross-selling and upselling
- Portfolio management
- Business communication
- Problem solving
- Knowledge of banking compliance
- Understanding of AML and KYC processes
- Operational discipline
- Attention to detail
- Integrity and professionalism
Work Location
This is an onsite role based in the Greater Delhi Area.