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Tenant Services Coordinator

Monument Realty

Washington DC-Baltimore Area · 全职

抢先申请

经验
1-3岁
薪水
USD 55,000 – USD 65,000 / year
职位空缺
1
发布
11 小时前
工作模式
在办公室
学历
Associate or Bachelor's degree
恢复
需要申请

职位描述

About Monument Realty

Monument Realty, established in 1998, has built a reputation for innovative and strategic approaches within the commercial real estate sector. Our diverse portfolio includes over eight million square feet of Class A office space, 400,000 square feet of retail, 8,000 residential units, and several hotels, all valued collectively above $8 billion. We operate primarily in the Washington, DC market, delivering exceptional financial returns, products, and services for our investment partners and clients.

Role Overview

We seek a detail-focused Tenant Services Coordinator who enjoys assisting tenants and maintaining organized operations in a dynamic environment. This role centers on managing tenant interactions and ensuring superior customer service through efficient handling of property services.

Key Responsibilities

  • Act as the main contact person for tenants within assigned properties.
  • Coordinate work orders and conduct routine inspections of buildings.
  • Process invoicing, including coding and resolving vendor billing issues.
  • Generate tenant billbacks and distribute monthly tenant statements.
  • Organize tenant events and activities within the buildings.
  • Manage certificates of insurance for tenants and vendors.
  • Maintain tenant contact databases and regulate access control systems.
  • Collaborate with onsite staff and engineers to address tenant concerns.
  • Oversee the tenant conference center's usage and promotion.
  • Update vendor agreements and perform additional tasks assigned by the Property Manager.

Qualifications and Experience

  • Between 1 to 3 years of experience in commercial real estate.
  • Possession of an Associate or Bachelor's degree.
  • Strong interpersonal and communication skills, including writing.
  • Proficiency in Microsoft Office applications.
  • Highly organized, self-motivated with a strong commitment to customer satisfaction.

Compensation and Benefits

  • Annual salary ranging from $55,000 to $65,000, depending on experience.
  • Health insurance benefits available, with specific details provided during recruitment.

Work styles they’re looking for

沟通 组织能力 Self-Motivation 客户至上

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