Supply Chain Operations Supervisor

Overview

The Supply Chain Operations Supervisor collaborates with diverse teams such as Global Supply Management, Quality, Production, and Supplier Quality to ensure Tesla is reimbursed accurately by suppliers for production part quality issues and non-conforming material management along with its correct disposition.

Key Responsibilities

• Lead and oversee the GFTX Chargeback team, ensuring all training, tools, and procedures are properly implemented to maintain smooth operations of Return to Vendor and Chargeback processes.
• Document and clearly communicate investigation findings effectively.
• Utilize basic functionalities of software like JIRA, X-Ray, Tableau, and other data collection platforms.
• Apply intermediate skills in Excel including generating plots and Pareto charts.
• Drive and coordinate training on parts quality inspections and rework procedures; collaborate with manufacturing teams to set shift priorities and allocate resources accordingly.
• Partner with management to support cost reduction initiatives.
• Provide insights and facilitate cross-functional team evaluations regarding the downstream impacts and prioritization of parts quality concerns.

Qualifications and Skills

• Minimum of 2 years experience supervising operations teams.
• Strong understanding of general manufacturing processes, quality methodologies, and demonstrated leadership abilities, reliability, initiative, and eagerness to learn and train others.
• Excellent verbal and written English communication, attention to detail, flexibility, and effective prioritization capabilities.
• Ability to give constructive feedback sensitively while maintaining confidentiality of proprietary information.
• Proficient in Microsoft Outlook, Word, and Excel; preferred knowledge of quality techniques such as SPC, FMEA, process control charts, and defect analysis.
• Willingness to work flexible schedules and able to stand, sit, or walk for over four hours daily.
• Comfort using technological tools including touch screens and business systems to manage and analyze data.

Compensation and Benefits

• Competitive salary as a full-time Tesla employee.
• Medical plans with options requiring no payroll deduction.
• Benefits covering family-building, fertility, adoption, and surrogacy.
• Dental and vision insurance including orthodontic coverage with $0 paycheck contribution options.
• Company contributions to Health Savings Accounts with qualified High-Deductible medical plans.
• Flexible Spending Accounts for healthcare and dependent care.
• 401(k) plan with employer matching and Employee Stock Purchase Plans.
• Company-paid Basic Life and Accidental Death & Dismemberment insurance.
• Short-term and long-term disability insurance following a 90-day wait period.
• Employee Assistance Program, paid sick and vacation time, paid holidays, and family support resources.
• Voluntary benefits including critical illness, accident, hospital indemnity, theft & legal insurance, and pet insurance.
• Health programs for weight loss and tobacco cessation.
• Commuter benefits and employee discounts.