Service Coordinator

Overview

A growing engineering services business in Dublin is hiring a Service Coordinator to support daily operations and act as the main point of contact between customers, engineers and internal teams. The role suits someone who works well in a busy environment, can balance several priorities at once, and is comfortable keeping service activity moving efficiently.

What You'll Do

• Handle service enquiries and requests received by phone and email.
• Plan engineer diaries and organise service appointments.
• Keep customers informed about job progress and expected response times.
• Arrange planned maintenance work and related visits.
• Coordinate with subcontractors and external service partners.
• Maintain precise service records and documentation.
• Support billing processes and general administrative work.
• Assist operations staff with reports and compliance paperwork.

What We're Looking For

• Background in administration, scheduling, or customer-facing support.
• Clear communication skills and strong organisational ability.
• Confidence managing several tasks at the same time.
• Careful attention to detail.
• Competence using IT systems, especially Microsoft Office.
• Self-motivated, positive, and proactive working style.

Compensation and Benefits

• Annual salary between €35,000 and €40,000.
• Permanent, full-time employment.
• Supportive team culture.
• Opportunity for long-term career growth.
• Varied workload in a busy environment.
• Chance to join an established business that is continuing to expand.

Suitable Backgrounds

This position is well matched to people with experience in service coordination, facilities management, engineering administration, scheduling, or customer support.