Operations Administrator - Head Office

About The Canadian Brewhouse

The Canadian Brewhouse is one of Canada's fastest growing hospitality and retail companies. Headquartered in Edmonton, Alberta, the company operates over 100 locations across seven brands, delivering exceptional hospitality and premium retail experiences. Their mission is to "Be the Place People Want to Be," achieved by innovating guest experiences, engaging customers, and supporting local communities.

Role Overview

We seek a highly organized operations administrator to ensure daily workflows run efficiently. This position involves managing various data sets, coordinating multi-team communication, and supporting key operational decisions with actionable insights while upholding our core values and company purpose.

Key Responsibilities

• Provide administrative support for inventory workflows and promptly resolve store discrepancies within 24 hours.
• Generate routine weekly and monthly inventory reports.
• Coordinate administrative activities related to operational projects, vendor liaison, and corporate-to-location communications.
• Serve as the administrative contact for platforms including OpenTable, Push Operations, Skip, and Door Dash.
• Facilitate operational readiness for new store openings, ensuring setup of necessary delivery and operational platforms.
• Manage weekly operational data reports such as Employee LBW Report and MFB Standings along with conducting Wednesday schedule audits and distributing discount reports.
• Oversee Food Safe Certification enrollment and maintain the LBW inventory sheets, ensuring pricing and availability accuracy.
• Administer accounts on Meazure Up, Daily Chex, and Audit App; carry out quarterly documentation reviews and maintain organized filing systems for operational records.
• Handle the Operations Agenda including managing weekly data and information release to field teams.

Required Qualifications and Skills

• At least 2-3 years experience in an administrative or operational role, plus 1-2 years in a managerial capacity.
• Strong organizational capabilities, capable of managing multiple projects and deadlines in a fast-paced environment.
• Proficiency in data analysis, report generation, and trend identification.
• Expertise with Microsoft Office, Google Workspace, and database management systems.
• Excellent communication and interpersonal skills to facilitate effective teamwork and vendor relations.
• Ability to handle sensitive and confidential information with accuracy and discretion.

Perks and Benefits

• Competitive compensation package aligned with experience.
• Performance-based perks and incentives.
• Employee discount program available across all brands.
• Clear paths for growth and professional development.
• Dynamic, supportive, and team-oriented work culture.

Work Location and Other Information

This is an on-site position based at the Edmonton head office (1112 95th Street SW) with occasional travel requirements to meet business demands. The company is an equal opportunity employer, embracing diversity and fostering an inclusive workplace for all team members. Individuals from diverse backgrounds are encouraged to apply.