- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 1周前
- 工作模式
- 在家办公
- 学历
- Fachinformatiker für Systemintegration or equivalent technical qualification
- 恢复
- 需要申请
职位描述
Position Overview
Geberit is a global industrial company that values innovation, modern technology, and a collegial working atmosphere. Join our IT Service Center team located in Pfullendorf, where you will have significant responsibility and opportunities for growth.
Key Responsibilities
- Manage IT hotline requests via phone in both German and English, ensuring all interactions are documented properly.
- Provide 1st level support by receiving and processing incidents and service requests through telephone, email, or ticketing system.
- Troubleshoot hardware and software issues either remotely or on-site at employee workstations; perform installation of new hardware and software components.
- Assist users with effective use of applications in their daily work.
- Identify opportunities for process improvements and actively contribute to enhancing our IT environment.
- Lead small-scale projects within the service desk, including evaluations, rollouts, and standardization efforts.
Candidate Profile
- Completed vocational training as an IT specialist for system integration or an equivalent technical qualification with further IT-related training.
- Strong orientation towards customer service and a passion for delivering outstanding support.
- Fluent verbal and written communication skills in both German and English.
What We Offer
- Access to a staff restaurant.
- Optimal onboarding experience.
- Employee discounts and service benefits.
- Corporate health management programs.
- Flexible working time arrangements.
- Comprehensive training opportunities and possibilities for international assignments.
- Attractive retirement and pension plans.