- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 3小时前
- 工作模式
- 在家办公
- 学历
- 高中毕业证书或同等学历
- 合格
- Open to all candidates without restrictions
- 恢复
- 需要申请
职位描述
Position Summary
This role goes beyond traditional guest check-in and check-out services, aiming to craft an unforgettable and unique experience for each guest. As a Guest Experience Expert, you will proactively deliver a variety of services to assist guests throughout their stay. You will have the freedom to move within your designated area and address all operational needs, handle guest requests, generate necessary reports, and share information about local attractions to ensure transactions are woven seamlessly into the guest's experience.
Irrespective of the role, key factors for success include maintaining a safe workplace, adhering to company policies and procedures, ensuring confidentiality, protecting company assets, upholding quality standards, and presenting a professional appearance through uniform, grooming, and communication. The position requires considerable physical activity, including standing, sitting, or walking for long periods, as well as a hands-on approach involving moving or lifting objects weighing up to 10 pounds independently. Carrying out these tasks diligently, alongside any other job duties assigned, is critical to delivering excellence to both guests and the business.
Preferred Qualifications
- Educational attainment: High school diploma or equivalent (G.E.D.)
- No prior related work or supervisory experience is necessary
- No licenses or certifications are required
About The Luxury Collection and Marriott International
Marriott International is committed to equal employment opportunities, embracing diversity and fostering an inclusive environment where associates' unique backgrounds are respected and celebrated. Discrimination based on any legally protected status is strictly prohibited.
The Luxury Collection Hotels & Resorts features over 120 properties across more than 35 countries, offering authentic experiences that create lasting memories. With origins dating back to 1906 and the renowned Italian CIGA brand, this portfolio includes legendary palaces, secluded retreats, and timeless modern classics that reflect their local culture and heritage.
If you are passionate about storytelling, local heritage, and delivering personalized, anticip anticipation-driven hospitality, joining The Luxury Collection means joining a global team with Marriott International dedicated to excellence, belonging, and personal growth.