Ecommerce Coordinator

About the Role

We are seeking a proactive Ecommerce Coordinator to support daily operations of a dynamic Shopify-based retail apparel and fashion website. This junior-level position is ideal for individuals early in their ecommerce career, looking to gain practical experience in managing a direct-to-consumer (DTC) online store. The incumbent will be responsible for various site management tasks, ensuring smooth and effective functionality and presentation.

Key Responsibilities

• Manage daily product and storefront operations by setting up products on Shopify, including structural configuration, tagging, adding images, writing copy, and handling metafields.
• Maintain collections by updating product lineups, assets, metafields, and collection-specific rules.
• Regularly update storefront elements such as banners, links, imagery, navigation, and copy to align with merchandising strategies.
• Ensure product data integrity across the catalog by maintaining consistent naming conventions, tagging, and image sizing standards.
• Develop and maintain Standard Operating Procedures (SOP) documentation outlining site management processes.
• Implement merchandising changes like markdowns and sale pricing punctually and in accordance with directives.
• Assist in setting up gift-with-purchase (GWP), promotions, and bundles as guided by team members and alert to inventory or pricing discrepancies.
• Conduct Quality Assurance (QA) checks on site changes by reviewing pages, cart, and checkout functionality, particularly during peak traffic times, ensuring proper display on various devices and platforms.
• Document and communicate bugs thoroughly with reproducible steps for swift resolution prioritization.
• Demonstrate curiosity and eagerness to understand how site adjustments impact reporting and performance metrics, striving for operational improvements and professional growth.

Candidate Requirements

• Fundamental knowledge of Shopify admin or relevant ecommerce experience through coursework or internships.
• Ability to quickly learn new software platforms and navigate administrative systems independently.
• Exceptional attention to detail and organizational skills to maintain accuracy.
• Effective written communication skills, especially for reporting issues and seeking assistance.
• Comfortable working in a rapidly changing environment where priorities and site elements evolve frequently.
• Motivated to learn the operational aspects of a DTC ecommerce business.

Desired Qualifications

• Hands-on experience with Shopify, even through personal projects or coursework.
• Basic knowledge of spreadsheets for tracking assignments or creating simple reports.
• An interest in advancing toward higher responsibility roles in merchandising or site operations.