- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 2小时前
- 工作模式
- 在办公室
- 恢复
- 需要申请
你的工作地点
职位描述
About the Role
Precision Garage Door Service in Pompton Plains, New Jersey, is seeking a dedicated Scheduler and Dispatcher to join their Customer Service department. This full-time in-office role operates Monday through Friday and is essential for coordinating installation schedules and managing the flow of daily operations efficiently.
Key Responsibilities
- Organize and assign garage door installation jobs by evaluating readiness, job specifics, and technician factors such as location, difficulty, and availability.
- Liaise with customers to arrange installation appointments, communicate preparation instructions, and maintain detailed records of conversations with necessary follow-ups.
- Utilize the ServiceTitan scheduling platform to create appointment windows, allocate jobs to technicians, and confirm schedules via emails or text messaging.
- Monitor delivery manifests, anticipate operational demands, and handle out-of-market job allocations to optimize daily productivity.
Candidate Profile
- Excellent organizational and communication skills with the ability to effectively direct scheduling conversations.
- Proficient or comfortable with scheduling software; experience with ServiceTitan is advantageous.
- Meticulous attention to details including understanding job tags, locations, skill requirements, and delivery considerations.
- Self-driven team player who can prioritize tasks under pressure and adapt flexibly to changing needs.
Preferred Qualifications
- Previous experience in dispatch, field service scheduling, or operations coordination.
- Familiarity with garage door types and installation processes.
- Bilingual abilities in English and Spanish are a plus but not mandatory.
Why Join Precision Garage Door Service?
- Become part of a respected national brand known for excellence.
- Work with a supportive and close-knit team environment.
- Access opportunities for career advancement and skills cross-training.
- Enjoy a comprehensive benefits package along with paid time off.
- Contribute positively to impactful daily operations.