- 经验
- 任何
- 薪水
- INR 25,000 – INR 35,000 / month
- 职位空缺
- 1
- 发布
- 3小时前
- 工作模式
- 在办公室
- 学历
- 任何毕业生
- 合格
- Any graduate with strong written English skills; freshers are eligible to apply.
- 恢复
- 需要申请
你的工作地点
职位描述
Job Overview
M/S Optera Technologies is hiring for a Call Centre BPO Executive to be based in Airoli, Navi Mumbai. This role involves handling customer inquiries and complaints efficiently to maintain high levels of customer satisfaction.
Key Responsibilities
- Respond promptly to various customer questions and concerns.
- Deliver accurate information and provide timely, effective solutions.
- Keep meticulous records of customer communications and feedback details.
- Work closely with other internal departments to manage and resolve complex issues that require escalation.
- Strive to uphold excellent service standards during every customer interaction.
Qualifications and Skills
- Applicants must have completed any undergraduate degree.
- Fresh graduates are encouraged to apply.
- Strong written communication abilities in English are essential.