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Call Centre BPO Executive

M/S Optera Technologies

Mumbai, Maharashtra, India · 정규직

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경험
어느
샐러리
INR 25,000 – INR 35,000 / month
채용 공고
1
게시됨
4시간 전
작업 모드
사무실에서
교육
졸업생 누구나
적임
Any graduate with strong written English skills; freshers are eligible to apply.
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Job Overview

M/S Optera Technologies is hiring for a Call Centre BPO Executive to be based in Airoli, Navi Mumbai. This role involves handling customer inquiries and complaints efficiently to maintain high levels of customer satisfaction.

Key Responsibilities

  • Respond promptly to various customer questions and concerns.
  • Deliver accurate information and provide timely, effective solutions.
  • Keep meticulous records of customer communications and feedback details.
  • Work closely with other internal departments to manage and resolve complex issues that require escalation.
  • Strive to uphold excellent service standards during every customer interaction.

Qualifications and Skills

  • Applicants must have completed any undergraduate degree.
  • Fresh graduates are encouraged to apply.
  • Strong written communication abilities in English are essential.

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