About
General Services and Facilities Management professional with 18+ years of experience supporting workplace operations in a federal government defense and security environment in Abu Dhabi. Experienced in facilities coordination, contract governance, vendor management, asset management, procurement support, and operational budgeting.
Experience
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Administrator/Associate Officer – General ServicesTawazun Council for Defense EnablementJan 2008 – May 2026
Education
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Bachelor of Business Administration (BBA)Bharathidasan UniversityBusiness Management · Aug 2013 – Nov 2017
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Senior Secondary SchoolNational Institute of Open SchoolingCambridge International Diploma in Office Administration · May 2009 – 2013
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Cambridge International Diploma in Office AdministrationCambridge International CollegeOffice Administration · 2009
Skills
- Inventory Management
- Stakeholder Management
- Root Cause Analysis
- Customer Service
- Space Planning
- Process Improvement
- Procurement Coordination
- Administrative Management
- Compliance
- Office Administration
- Facilities Management
- Workplace Operations
- Event Logistics
- Asset Management
- Service desk operations
- Vendor Performance Management
- Contract Governance
- Hospitality Services
- Kpi
- office relocation
- General Services Administration
- Sla
- Operational Budget Planning
Projects
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Service Desk Implimentaion
To streamline all internal requests, a service desk system has been implemented to handle end-user inquiries with increased professionalism and efficiency.
Courses & certifications
- ILM – Effective Team Member · City & Guilds · 2017
- Facility Management Training · Meric · 2013
- Advanced Business English · Abu Dhabi University Knowledge Group · 2012
- Emergency Response & Evacuation Training · Wagner · 2011
- Working Together Training · Tawazun · 2011
- Planning and Organizing Skills · Spearhead Training · 2011
- SIPASS & SALTO Access Control System Training · Siemens · 2011
- Microsoft Office Advanced Training · Areef Computer Institute · 2010
- Customer Focus Course · Focus-The Training Experts · 2010
🗣️ Languages
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English · Fluent
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Malayalam · Native
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Arabic · Professional
🏆 Achievements & awards
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Asset Management implementation · 2013
Led the Implementation and ongoing management of an Asset Management System overseeing approximately 3,500 organizational assets. Responsibilities included establishing standardized asset records, supporting quarterly verification exercises, and enhancing financial support and audit readiness.
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Office Relocation Project · 2010
Successfully and professionally carried out office relocation to a new building with meticulous planning and received an award from management.
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Inclusion of KPI and SLA in the contract · 2024
To enhance clarity and effectiveness, it is essential to incorporate KPIs, SLAs, and scorecards into the contract. Ensuring adherence to contractual obligations will be the sole responsibility of the contractor. Additionally, penalties should be applicable in cases of non-compliance to promote accountability and maintain quality standards.
⚽ Extracurricular activities
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Jogging