Start-up Growth Manager

Role Overview

Seeking a Start-up Growth Manager to join NUS Enterprise at the Kent Ridge Campus. The role entails overseeing the PIER71 Landing Pad, a structured soft-landing program designed to assist promising start-ups in mentorship, fundraising, market entry, and ecosystem connectivity.

Key Duties and Responsibilities

• Manage and develop the PIER71 Landing Pad offerings, facilitating start-up growth in key areas including revenue, capital access, team building, and market expansion.
• Evaluate program effectiveness through metrics such as revenue growth and collaborations, providing recommendations for continuous improvement.
• Drive community engagement by evolving start-up engagement strategies and event calendars to enhance participation in mentorship, peer learning, and ecosystem activities.
• Handle all aspects of the start-up relationships within Landing Pad, ensuring high retention, satisfaction, and accurate metrics tracking.
• Facilitate the onboarding and offboarding processes in collaboration with Finance and Administration teams, ensuring smooth documentation and process adherence.
• Manage contributor relationships including mentors, domain experts, and consultants; activate their contributions through mentoring, workshops, and investor readiness support.
• Foster regular communication and equip contributors with necessary materials to maximize their support effectiveness.
• Build and sustain partnerships with maritime-related entrepreneurship support organizations and government-linked bodies across North and South America through BLOCK71 U.S.
• Assist international start-ups entering the market from the Americas and support local start-up expansion into these regions.

Qualifications & Experience

• 3 to 5 years of experience in startup ecosystem development or closely related fields.
• Excellent communication and interpersonal skills to establish trust and support from stakeholders across diverse cultures including founders, mentors, investors, and institutional partners.
• Strong organizational capabilities with adept multitasking skills managing projects from inception to completion.
• Proven ability to link start-up support efforts clearly to organizational results.
• Collaborative team player who can effectively engage and reciprocate support within and across functions.

Advantages

• Knowledge or experience in maritime or deep technology sectors.
• Familiarity with cross-border start-up assistance or market entry programs, ideally involving North and South America.
• Bachelor's degree in Business, Entrepreneurship, or related discipline preferred.

Additional Information

• The appointment is for a two-year contract.
• Location of work is at the Kent Ridge Campus.
• Only shortlisted candidates will be contacted.