Solutions Engineer

About the Role

As a Solutions Engineer at Fortra, you will play a critical role in identifying and delivering ideal technical solutions for our customers' business challenges. Whether you are a seasoned expert or early in your career, your contributions are vital. We value team collaboration, technical integrity, and a fun, dynamic work environment with opportunities for career growth, competitive compensation, and flexible working arrangements.

Key Responsibilities

• Partner closely with sales representatives on engagements with potential customers and business partners.
• Perform thorough discovery to understand customer pain points and business needs, crafting tailored technical solutions.
• Deliver compelling technical presentations and address questions during the sales process.
• Create and conduct high-impact solution demonstrations showcasing product capabilities.
• Design secure and scalable architectures across on-premises, cloud, and hybrid systems.
• Manage customer evaluation phases, ensuring thorough validation of proposed solutions.
• Plan and oversee proofs of concept, defining scope, milestones, success criteria, and customer responsibilities.
• Identify and creatively resolve technical and functional objections during sales cycles collaboratively.
• Develop and defend proposals that clearly articulate Fortra's value proposition to all stakeholders, including C-level executives.
• Support responsiveness to RFPs, RFIs, security questionnaires, and other technical tender submissions.
• Engage with partners on discovery, demos, proposals, events, and training activities.
• Assist in partner enablement through technical and functional training programs.
• Collaborate with product management, engineering, support, and professional services to address customer issues and represent regional market requirements.
• Represent Fortra at trade shows, user groups, conferences, and virtual webinars.
• Serve as a subject-matter expert on product market positioning, competitive landscape, and field sales strategies.

Qualifications and Skills

• Bachelor's degree in Computer Science, IT, or relevant technical field preferred; equivalent professional experience considered.
• Minimum of 3 years in IT roles such as technical presales, consultancy, development, or technical support.
• Exceptional verbal communication, presentation, and training skills in technical settings.
• Familiarity with technologies including SFTP, FTPS, HTTPS, SQL, SMB, NAS, DNS, proxies, load balancers, LDAP, SAML, APIs, web services, JSON, XML, Windows and Linux operating systems, cloud platforms, hybrid architectures, and containerization.
• Experience with workflow automation or scripting in any programming language.
• Knowledge of security principles like encryption, PKI, authentication, authorization, certificates, key management, network security, anti-malware, data loss prevention, compliance, and secure deployment practices.
• Proven ability to work effectively with partners and distributors in the Middle East region.
• Self-directed and capable of managing regional responsibilities while engaging productively with international and remote teams.
• Willingness to travel occasionally, approximately 1-3 times per quarter in a typical year.
• Experience with Managed File Transfer (MFT), data integration, or job scheduling solutions is advantageous.

Diversity and Inclusion

Fortra is committed to providing equal employment opportunities without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, veteran status, or disability.