Channel Program Coordinator

About the Role

Join Fortra in Saudi Arabia as a vital member of our growing channel business team in the Middle East. Whether you are an experienced professional or new to the field, your contributions are valued. We provide competitive compensation, professional growth opportunities, a supportive work environment, and more.

Key Responsibilities

• Provide daily coordination support for the Middle East channel sales team and their programs.
• Assist partners through onboarding procedures and deal registration activities.
• Manage partner onboarding, including facilitating access to training sessions and partner portals.
• Support Channel Account Manager with organizing onsite training sessions for regional partners.
• Engage regularly with key partners to monitor progress and offer assistance.
• Help in account mapping efforts alongside the Channel Account Manager.
• Maintain precise records within CRM and partner systems such as Salesforce and PRM platforms.
• Coordinate communication between partners and internal teams to ensure timely responses and adherence to program guidelines.
• Prepare analytical reports and monitor program performance metrics.
• Deliver excellent service to partners to improve engagement and satisfaction levels.

Qualifications

• A Bachelor’s degree in Business, Marketing, or a related discipline, or equivalent experience.
• Between 1 to 2 years of experience in channel sales or coordination within cybersecurity or technology sectors.
• Strong organizational skills with ability to handle multiple tasks and maintain attention to detail.
• Proficient in English with good communication skills; Arabic language skills are advantageous.
• Microsoft Office proficiency; familiarity with CRM tools like Salesforce is preferred.
• Capable of working independently and as part of a team in a dynamic environment.

Equal Employment Opportunity

Fortra is committed to diversity and provides equal employment opportunities to all qualified candidates regardless of race, religion, gender, nationality, or other protected characteristics.