Regional Manager

About the Role

We are looking for a seasoned and driven Regional Manager to supervise and lead multiple fuel station operations within a specific geographical area. This role focuses on enhancing operational efficiency, meeting business targets, improving customer satisfaction, building strong teams, and adhering to safety and regulatory standards.

Key Responsibilities

• Manage the operational and financial performance of all fuel stations in the region.
• Promote revenue growth, profitability, and operational excellence.
• Lead initiatives aimed at process enhancement, digital innovation, and business expansion.
• Oversee and mentor station managers and operational staff across various sites.
• Ensure strict adherence to policies, HSE guidelines, and regulatory mandates.
• Control operational costs without compromising service quality and customer satisfaction.
• Establish and maintain strong partnerships with stakeholders, suppliers, and business collaborators.
• Monitor and improve customer satisfaction through proactive service measures and effective complaint resolution.
• Create and execute regional strategies to boost customer experience.
• Track sales performance, profitability, and key operational metrics, implementing corrective actions as needed.
• Maintain fuel availability and operational preparedness by coordinating with supply chain and maintenance teams.
• Prepare detailed operational and financial reports for senior leadership and recommend strategic improvements.

Candidate Requirements

• Bachelor’s degree in Business Administration, Industrial Engineering, or a related discipline.
• At least seven years of relevant experience in fuel retail, retail operations, logistics, or similar sectors.
• Minimum of three years in a leadership role overseeing multiple sites or regions.
• Demonstrable leadership abilities managing sizable and diverse teams.
• Strong analytical skills and adeptness in complex decision-making.
• Proficiency in both Arabic and English, both written and verbal.
• Comprehensive understanding of HSE practices and fuel station regulatory compliance.

Additional Details

Location: Makkah, Saudi Arabia

Employment Type: Full-time, Onsite