Partner Strategy & Operations Lead

Organization Overview

Notion is a pioneering collaborative AI workspace where teams and agents collaborate seamlessly. We integrate knowledge, projects, meetings, and AI tools in one place to make work more efficient, transparent, and cohesive. Millions of users—from individuals to large enterprises—rely on Notion for their operations. Our employees, called Notinos, embody our commitment to craftsmanship, long-lasting solutions, and human-centric work in the AI era, prioritizing meaningful outcomes over mere feature releases.

Role Overview

This position drives the strategy and execution for Partner and Consultant engagements, aiming to significantly expand growth through both self-service and sales-supported business models. Responsibilities include harmonizing programs via tiering, processes, systems, and incentive paradigms in collaboration with cross-functional partners.

Key Accountabilities

• Lead annual and semi-annual strategic planning for the Partner organization, encompassing investment allocations, resource planning, key performance indicators, and incentive frameworks.
• Develop and maintain revenue and capacity models to inform strategic investments; analyze ambiguous problems and transform insights into actionable recommendations.
• Facilitate regular operational cadences for KPIs and objectives to ensure timely, informed decision-making.
• Collaborate with Business Technology, Data, Finance, Product, and Go-to-Market teams to establish robust operational infrastructures, including systems and analytics capabilities for Partner programs.
• Continuously enhance Partner onboarding and lead generation processes by working closely with technology and Partner teams to improve end-to-end experiences.
• Identify operational bottlenecks and spearhead process optimizations and automation initiatives.
• Design and guide data-driven strategies, such as tiering systems, incentive schemes, and referral programs to maximize impact.

Required Competencies and Experience

• Exceptional analytical and modeling aptitude enabling problem structuring from ambiguous data, with clear communication of insights.
• A process-focused approach that recognizes current workflows and designs efficient automated processes to accelerate results.
• A strong results-oriented mindset balancing impact and return on investment while persuading leadership through compelling data narratives.
• Excellent communication skills tailored to diverse audiences, including executive leadership.
• Adept at cross-functional collaboration, combining multiple perspectives to achieve shared goals, with a readiness to engage hands-on when necessary.
• Proficient in project management, translating strategies into defined goals, milestones, and dependencies, while maintaining clear stakeholder communication.
• A mindset geared toward rapid execution through pilots, experiments, and quick scaling of successes.
• Deep understanding of Partner and Consultant business models and Go-To-Market operations with expertise in operational excellence.
• Minimum of 10 years’ experience in Strategy & Operations, Business Operations, Analytics, or Consulting within the technology or SaaS industries.
• A strong willingness to adopt AI tools to enhance work efficiency, even without advanced AI expertise.

Additional Preferred Qualifications

• Hands-on experience with Partner-related systems.
• Advanced skills in analytics, statistics, and SQL.
• Direct experience supporting executive leadership.
• Experience in broader go-to-market operations, such as Sales, Customer Success, Customer Experience, or Marketing Operations.

Compensation

We offer competitive salary, equity, and benefits packages. For candidates based in San Francisco or New York City, the expected base salary range is between 230000 and 260000 USD annually. Actual compensation will be tailored based on multiple factors, including experience, location, and role complexity.

Equal Opportunity and Accessibility

Notion champions a diverse workforce and is an equal opportunity employer that does not discriminate based on legally protected categories. We welcome applicants who bring passion to the role, irrespective of whether they meet every qualification. We provide reasonable accommodations during the recruitment process to qualified applicants and encourage candidates requiring assistance to communicate their needs.

Approach to AI

Although deep AI expertise is not mandatory, Notion embraces intellectual curiosity about AI, encouraging employees to use AI as a collaborator to improve work quality and efficiency. We expect a pragmatic approach to AI, leveraging it as a valuable tool rather than a novelty.