Market Research Analyst

About Blend

Blend is a leading AI services provider focused on creating impactful solutions for clients through data science, artificial intelligence, technology, and human expertise. Our mission is to empower bold visions by addressing important challenges and synchronizing advanced AI with skilled professionals. We strive to unlock innovational value for clients by leveraging exceptional talent and data-driven methodologies, aiming to enhance meaningful work and projects alike.

Job Overview

We are currently looking for a Market Research Analyst to support our growth initiatives. This is a remote contract position, ideally based in locations including New York, NY; Little Falls, NJ; the DC Metro area; Houston, TX; Samford, CT; North Carolina; and Florida. The contract duration is 12 months. Full-time consultants are eligible for a comprehensive benefits package covering health, vision, dental, 401(k), life insurance, pretax commuter perks, and more, supported by a collaborative team environment.

Key Responsibilities

• Assist in the execution and analysis of clients' quantitative research projects.
• Contribute to the creation of questionnaires, polls, and other instruments for data collection.
• Analyze gathered data from quantitative and multi-source research.
• Program and administer surveys and polls primarily through Qualtrics.
• Generate target respondent lists for research deployment from various internal systems.
• Develop cross-tabulations and verbatim data files.
• Integrate and append additional customer data as required.
• Support in the writing and refinement of reports and presentations for stakeholders.
• Maintain and curate the Market Intelligence repository with research documents and related resources.
• Oversee tracking of research projects enterprise-wide.
• Support the extension of Voice of the Customer (VoC) and Voice of the Employee (VoE) initiatives, including integration with Salesforce and API systems.
• Manage ongoing client Customer Panels.

Qualifications and Skills

• A bachelor’s degree with at least three years' experience in market research or a closely related field.
• Experience programming and deploying surveys using Qualtrics, Medallia, or comparable platforms.
• Advanced proficiency in Microsoft Excel, including functions like VLOOKUP and PivotTables.
• Working knowledge of PowerPoint capabilities such as advanced reporting features, animations, transitions, and multimedia usage.
• Strong analytical and problem-solving abilities with high attention to detail.
• Openness to learn additional tools such as Cvent for conference list uploads.
• Excellent communication skills, both oral and written.
• Exceptional organizational abilities and detail orientation.
• Capability to multitask efficiently and work independently with minimal supervision.

Additional Information

This position does not provide immigration sponsorship.

The starting wage range is $23 to $27 per hour, with exact pay determined by individual experience, skills, certifications, training, and location. Candidates typically do not begin near the top of this range. Benefits for full-time consultants include medical, dental, vision, 401(k), paid time off, holidays, commuter benefits, spending accounts, life insurance, disability coverage, and employee assistance programs.

Diversity and Inclusion

Blend is committed to fostering a diverse workforce as a vital component of our growth and success. We actively pursue equality and inclusion within our team and through the services we provide. This commitment involves continuous learning, intentional efforts in hiring and retention, and transparent communication about our progress in building a better and more diverse talent pool.