Experienced Barista

About Hostmind Restaurant LLC

Hostmind Restaurant LLC is a multi-brand cloud kitchen company located in Dubai Marina. It operates various food concepts such as Soak'd, Season'd, Burgr'd, Mom & Chef, and Cook'd from shared kitchen hubs and is currently expanding its operations.

Role Summary

We are seeking a skilled Barista to join our team and contribute to building our beverage and front-counter services. This role involves crafting and serving coffee, tea, and specialty drinks to high-quality standards while providing warm, efficient service at a customer-facing counter. The Barista will significantly impact the brand's customer experience.

Key Responsibilities

• Prepare and serve coffee, tea, and specialty beverages according to Hostmind's recipes and presentation guidelines.
• Operate, maintain, and clean espresso machines, grinders, and other beverage equipment.
• Welcome customers, accurately take orders, and handle beverage transactions using the point-of-sale system.
• Ensure consistent quality and speed of service, particularly during busy periods.
• Maintain cleanliness and organization of the counter, beverage station, and equipment aligning with hygiene and standard operating procedures.
• Track and manage stock inventory of items like coffee, milk, syrups, and cups; report shortages early.
• Comply with all food and beverage safety regulations, hygiene practices, and HACCP standards.
• Address customer inquiries, requests, and feedback professionally, escalating issues when necessary.
• Collaborate closely with kitchen and counter teams to ensure smooth restaurant operations.
• Assist with setting up and training at new branch openings as part of the company’s expansion plans.

Essential Requirements

• At least 3 years of experience in the food and beverage sector with deep knowledge of operational practices and customer service standards.
• Proven hands-on barista experience with skills in beverage preparation and latte art/presentation.
• Comfortable working at a fast-paced, customer-facing counter.
• Good understanding of food safety and hygiene protocols.
• Flexible availability to work shifts including weekends and public holidays in compliance with UAE Labour Law.

Preferred Qualifications & Attributes

• Barista certification or formal coffee training is an advantage.
• Previous experience in cloud kitchens, quick-service restaurants, or multi-brand food environments is beneficial.
• Proficient in spoken English; Arabic language skills are a plus for communicating with a diverse clientele.
• Friendly, customer-oriented demeanor with strong attention to detail in beverage presentation.
• Basic skills in cash handling and point-of-sale operations.