Cashier

Role Overview

This position focuses on delivering quick, courteous, accurate, and safe customer service at checkout. The cashier handles purchase and return transactions, keeps an eye on the self-checkout zone, and helps customers with basic product or project information while spotting opportunities to support sales.

Core Duties

• Process customer purchases and return transactions efficiently and accurately.
• Monitor the self-checkout area and maintain a smooth customer flow.
• Share product and project knowledge to assist customers and identify additional selling opportunities.
• Follow company policies and procedures to help reduce shrink.

Head Cashier Responsibilities

For a Head Cashier, the role also includes placing cashiers where needed, supporting the team with price checks, and approving point-of-sale transactions and markdowns across mainline registers, self-checkout, returns, Pro Desk, Special Services, and Tool Rental. This person also serves as the first point of escalation for customer concerns and helps supervise, coach, and train front-end associates, including onboarding new cashiers and using available tools to develop team members.

Preferred Experience

The preferred background for a Head Cashier is at least 1 year of cashier experience.