Travel Consultant

About the Company

Travelexie, part of CYC Enterprises Private Limited, is a rapidly expanding travel brand focused on creating memorable journeys across domestic and international destinations. Its portfolio includes holiday packages, luxury getaways, honeymoon trips, family vacations, group departures, cruises, and tailored travel experiences.

Role Overview

This full-time Travel Consultant role is centered on telesales. The person in this position will turn travel inquiries into confirmed bookings by handling inbound and outbound calls, understanding customer needs, proposing the right packages, and guiding clients smoothly through the buying journey.

Key Responsibilities

• Manage both inbound and outbound sales conversations with prospective travelers.
• Work on leads coming from Meta Ads, Google Ads, website enquiries, social media, and referrals.
• Assess customer preferences, travel plans, and budget to identify suitable options.
• Suggest domestic and international holiday packages that match client needs.
• Promote add-on travel services such as flights, hotels, transfers, sightseeing, cruises, travel insurance, and visa assistance.
• Carry out consistent follow-ups to improve conversion rates.
• Work toward monthly sales and revenue goals.
• Maintain strong client relationships through clear and professional communication.
• Share correct travel details, itinerary information, and package inclusions.
• Handle objections and customer questions in a persuasive and service-oriented manner.
• Support repeat business by ensuring a high level of customer satisfaction.
• Coordinate with operations teams and suppliers for booking confirmations.
• Keep customer and sales activity records updated in CRM tools.
• Prepare quotations and tailor-made travel proposals.
• Ensure timely payment follow-up and documentation completion.
• Stay informed about travel trends, destination updates, airline offers, visa rules, and seasonal promotions.
• Track competitor packages and broader market activity.

Required Skills and Fit

• Strong verbal communication and telesales ability.
• Confidence in persuasion, negotiation, and closing sales.
• Customer-first approach with a positive attitude.
• Capability to manage objections effectively.
• Working knowledge of domestic and international destinations.
• Comfort with MS Office, CRM systems, and online travel tools.
• Ability to perform under targets and deadlines.

Eligibility Criteria

Applicants should be graduates in any discipline. Candidates with 1 to 3 years of experience in travel sales, telesales, holiday sales, or travel consultancy are preferred. Freshers with excellent communication and selling skills may also be considered. Experience in international holiday sales is an added advantage. Fluency in English, Hindi, and Bengali will be beneficial.

Preferred Profile

The ideal candidate is enthusiastic about travel, driven by sales targets, self-motivated, and able to build strong customer relationships. The role suits someone who works well in a fast-moving environment and is eager to grow within the travel industry.

Compensation and Benefits

The position offers a fixed salary along with incentives and performance-based bonuses. Additional benefits include career growth opportunities, exposure to the travel industry, a supportive workplace, and access to training and skill-development programs.

Application Details

Interested candidates are expected to send their updated CV to [email protected] with the subject line: Application for Travel Consultant (Tele Sales) – Travelexie.

Additional Information

Industry: Travel & Tourism. Location: Kolkata, West Bengal, India.