Telecaller

About the Role

KVS Financial Services is seeking a confident and driven Telecaller to join our legal services division. This position involves contacting potential clients, explaining our legal assistance offerings, managing inquiries, and arranging meetings with advocates.

Core Responsibilities

• Initiate outbound calls to potential clients and leads.
• Clearly describe our legal service options and respond to basic client questions.
• Follow up with interested individuals through phone and WhatsApp communication.
• Organize appointments and consultations with our advocacy team.
• Keep accurate records of phone interactions and customer details.
• Develop and maintain positive engagement with prospective clients.

Required Qualifications and Skills

• Experience ranging from none (freshers welcome) up to two years in telecalling or customer service roles.
• Proficient communication in Telugu with a fundamental understanding of English.
• Capability to professionally manage and respond to customer objections.
• Basic proficiency with computers and smartphone technology.
• A positive outlook combined with a goal-driven approach.
• Preferably some background in customer support or lead generation.

Additional Information

• Working hours run from 9:30 AM to 7:00 PM.
• This is a full-time position.
• Compensation ranges from ₹15,000 to ₹20,000 monthly.
• Training and ongoing support will be provided.
• Applicants should be comfortable engaging clients over the phone.