- Deneyim
- Herhangi
- Maaş
- INR 300,000 – INR 350,000 / year
- Açılışlar
- 1
- Yayınlandı
- 3 saat önce
- Çalışma modu
- Ofiste
- Eğitim
- Graduation Not Required
- Uygunluk
- No graduation degree required; open to all candidates meeting skill and experience needs.
- Sürdürmek
- Başvuru yapılması gerekmektedir.
Çalışacağınız yer
İş tanımı
About Delhivery
Delhivery stands as India's premier fully integrated logistics provider. With a vast network spanning over 18,400 pin codes nationwide, the company offers a comprehensive range of logistics solutions including express parcel transport, PTL and TL freight, cross-border shipments, supply chain, and advanced technology services. Since its inception, Delhivery has fulfilled more than 1.7 billion shipments and serves over 28,000 clients ranging from small and large e-commerce firms to SMEs and renowned brands. Founded in 2011 by Sahil Barua and others, Delhivery now has a workforce exceeding 56,000 employees, aiming to be the operational backbone of commerce in India through world-class infrastructure and cutting-edge technology.
Key Responsibilities
- Oversee daily last-mile delivery processes to guarantee prompt dispatch and delivery of shipments.
- Lead and manage delivery executives to meet and exceed operational objectives.
- Monitor and track attendance, output, and overall performance of delivery personnel.
- Ensure efficient allocation of riders and strategic route planning for optimized deliveries.
- Analyze delivery metrics such as dispatch rates, closure percentages, SLA adherence, and punctuality.
- Address and resolve operational challenges, escalating major issues when necessary.
- Collaborate with hub, warehouse, and back-end teams to maintain seamless daily operations.
- Maintain strict adherence to company policies, safety protocols, and standard operating procedures.
- Oversee rider onboarding, conduct training sessions, drive engagement, and implement retention strategies.
- Compile and disseminate daily operational reports and management information systems to relevant stakeholders.
- Promote initiatives to improve operational efficiency and elevate customer satisfaction.
Preferred Skill Set
- Demonstrated leadership and team management capabilities.
- Proficient communication and analytical problem-solving skills.
- Basic proficiency with Microsoft Excel and reporting tools.
- Comfortable working in dynamic, goal-oriented environments.
- Flexibility to work in rotational shifts as per operational requirements.
Eligibility
Applicants without a graduation degree are eligible to apply.