York and Scarborough Teaching Hospitals NHS Foundation Trust

Service Improvement Facilitator

York and Scarborough Teaching Hospitals NHS Foundation Trust

York, England, United Kingdom · Full Time

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Experience
Any
Salary
Openings
2
Posted
4 saat önce
Work mode
In office
Resume
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Where you'll work

Job description

Role Overview

We are offering an exciting opportunity for two Service Improvement Facilitators to join our Improvement Team at York and Scarborough Teaching Hospitals NHS Foundation Trust. These roles are integral to developing and strengthening our Quality Management System and fostering a sustainable culture of continuous improvement throughout the organisation.

Key Responsibilities

  • Applying expertise in quality improvement methodologies, including the Model for Improvement, PDSA cycles, process mapping, demand and capacity analysis, facilitation, and patient/carer engagement.
  • Building capacity and capability among teams and individuals by delivering coaching, workshops, and formal training sessions focused on quality improvement tools and sustaining improvements.
  • Collaborating closely with project sponsors to use a quality improvement coaching approach to design and implement change initiatives aligned with organisational priorities.
  • Supporting priority improvement programmes and Quality Strategy implementation across clinical and non-clinical services to ensure better patient and service outcomes.

Candidate Profile

We seek motivated individuals experienced in quality improvement methods, Lean tools, project management, coaching, facilitation, and training, capable of engaging a variety of teams and driving meaningful service transformation.

Benefits

  • Access to the NHS Pension Scheme including retirement and dependant benefits.
  • Annual leave starting at 27 days and increasing to 33 days based on NHS service length.
  • Various paid and unpaid leave options, including for emergencies and planned purposes.
  • Employee Assistance Programme offering confidential support 24/7 for personal and work-related issues.
  • Eligibility for NHS Car Lease and Cycle to Work schemes.
  • Broad learning and development opportunities.
  • Discounts on dining, travel, shopping, motoring, cinema, and financial services.

Additional Information

For a detailed insight into working for our Trust, please visit our staff information pages. Informal enquiries or to arrange a pre-interview discussion can be made by contacting the Head of Improvement or the designated recruitment contact.

Work styles they’re looking for

Effective Communication Adaptability Stakeholder Collaboration Continuous improvement mindset Coaching and Facilitation Coaching and mentorship
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