Sales Executive

About the Role

As a Sales Executive at Porsche Retail Group Ltd, you will play a key role in discerning customers' unique requirements and delivering tailored solutions to match their lifestyle needs with the right new or pre-owned Porsche vehicle. Your duties involve providing expert guidance and exceptional customer service throughout the enquiry and order process, nurturing lasting customer relationships, handling financing and contracts, and collaborating to meet sales objectives and the Centre's overall success.

Key Responsibilities

• Inform customers and prospective buyers about vehicle options, features, and financing plans
• Conduct vehicle demonstrations and facilitate test drives
• Assist customers through the entire sales procedure from initial contact up to vehicle handover
• Negotiate pricing and sale conditions to achieve Centre sales targets
• Discover and pursue new sales opportunities through networking, referrals, and data analysis
• Maintain accurate and current records in the Centre’s customer database
• Follow up with customers after sales to ensure satisfaction and encourage ongoing brand loyalty
• Stay informed about the latest trends, models, and automotive technologies
• Attend training sessions to continually develop sales techniques and product expertise

Qualifications and Requirements

• Must be older than 21 and hold a full driving licence for at least two years
• Proven experience in automotive sales
• Strong communication, negotiation, and customer service abilities
• Capacity to assess customer needs and recommend appropriate solutions
• Self-driven, target-focused, and motivated to meet sales goals
• Excellent organisational skills including diary and time management
• Knowledgeable about vehicles, financing, and sales processes
• Proficiency in CRM software and Microsoft Office suite

Preferred Qualifications

• Previous sales experience within luxury retail brands
• Automotive manufacturer certification
• Familiarity with FCA conduct regulations

Benefits

• OTE of £70,000 in the first year, with a basic salary of £29,400, plus guaranteed bonuses for the first three months
• Fixed work hours: Monday to Friday 8:30am-6pm with one weekday off and Saturdays 9am-5pm, no Sunday shifts
• Company vehicle from VW Group with tax efficiency
• 33 days annual leave including bank holidays
• Discounts on various products and services such as major retail brands, dining, gyms, and Porsche merchandise
• Life insurance coverage
• Defined contribution pension scheme
• Employee Assistance Program offering wellbeing support
• Access to dedicated mental health champions

Additional Information

The Sales Executive position is based in the largest ‘Destination Porsche’ centre in Europe, situated in Guildford with convenient amenities nearby including a fitness centre, retail park, free parking, and close proximity to Guildford train station.

Porsche Retail Group, headquartered in Reading alongside Porsche Cars GB Ltd and wholly owned by Porsche Germany, operates several Porsche Centres and Service Facilities in London and the South-East, committed to excellence in customer experience and Porsche heritage.

Diversity and Inclusion

Porsche Retail Group is dedicated to fostering an inclusive environment that values diversity as a driver of innovation and creativity, aiming to build an aspirational workplace culture embracing all differences.