Sales Associate (m/w/d)

About the Role

Join the DOROTHEE SCHUMACHER family at our Hamburg store. We're looking for a Sales Associate to create memorable moments through exceptional service and style. You will welcome customers as guests, ensuring they feel comfortable and valued in a warm, personal environment.

Key Responsibilities

• Create a welcoming, personal, and inspiring atmosphere in the store daily.
• Engage and individually advise customers with style awareness and enthusiasm.
• Build durable customer relationships that foster true loyalty.
• Contribute to delivering an extraordinary customer service and brand experience.
• Maintain brand standards in visual merchandising and customer experience.
• Support sales goals actively and enhance store performance.

Qualifications

• Retail experience, preferably in the premium or luxury sector.
• Background in hospitality, hotel or gastronomy sectors is highly valued.
• A genuine host mindset combined with passion for outstanding service.
• Enjoyment in personal consultation, styling, and customer interaction.
• An eye for style, people, and ambiance.
• Strong team spirit, positive attitude, and customer service orientation.
• Proficiency in both German and English languages.

Perks and Benefits

• Modern office with unique design touches and direct river views.
• Spacious outdoor areas including rooftop terrace and company garden.
• Frequent team events fostering camaraderie.
• Provision of food, snacks, coffee, and tea.
• Pet-friendly workplace; dogs are welcome.
• Excellent public transport connections.
• Partnership with a fitness studio for employee wellness.
• Company pension scheme and health promotion initiatives.
• Support for education and training.
• Employee discounts linked to taxable benefits.

Additional Information

We invite candidates to submit applications including expected salary and earliest possible start date.