Programme Facilitator

About Us

At Presbyterian Support Northern, we are committed to empowering individuals, families, and communities across a wide region from Taupō to Whangārei. Our mission centers on enabling people to lead better lives through essential health and social services delivered by our diverse team of over 900 professionals. Key programmes include Enliven, Family Works, Lifeline, and Shine, all rooted in our core values of Hope, Trust & Integrity, Compassion, Partnership, and Tangata Whenua.

Role Overview

We are seeking an experienced, engaging Programme Facilitator based in central Auckland to lead group and individual sessions, including the KIDshine programme. This role focuses on supporting children and young people living in refuge/safe-house environments and those affected by family violence. Shine delivers a spectrum of innovative services annually supporting thousands of women, children, and families through direct intervention, specialist programmes, and training.

Responsibilities

• Deliver structured family violence programmes tailored for children and whānau impacted by abuse.
• Create safe, inclusive learning environments that foster skill building, confidence, and wellbeing.
• Engage participants effectively, building rapport and facilitating meaningful group interactions.
• Develop and maintain positive relationships with external organizations and community partners.
• Represent Shine in community settings, networking to strengthen collaborative efforts.

Qualifications and Experience

• A relevant tertiary qualification such as Social Work or Counselling, with current or progressing professional registration.
• A minimum of three years facilitating family violence programmes within social service frameworks.
• Strong understanding of family violence dynamics and their impact on all affected individuals.
• Proficient facilitation skills capable of fostering engagement and nurturing safe spaces.
• Excellent communication and interpersonal skills for community engagement and collaboration.
• Demonstrated commitment to culturally responsive, strengths-based, and trauma-informed approaches.
• Confident knowledge of Te Tiriti o Waitangi and its practice in social services.

Employee Benefits

• Access to professional external supervision and continuous professional development opportunities.
• Boost Programme with discounts on gym memberships, holidays, and major brand offers.
• Referral bonuses rewarding successful employee recommendations.
• Recognition for long service and outstanding demonstration of company values.
• Additional leave entitlements, including long service leave and options to purchase extra annual leave.
• Augmented KiwiSaver contributions beyond base salary.
• Confidential wellbeing resources via an Employee Assistance Programme.
• Free annual flu vaccinations.
• PSN Scholarship options supporting professional growth and further education financially and academically.

Diversity and Inclusion

We foster a workplace culture that values diversity and ensures everyone feels welcome and recognized for their contributions. Our commitments include being a dementia-friendly employer, accredited with a DVFREE Tick, members of Te Uru Tāngata Centre for Workplace Inclusion, and signing onto the Pride Pledge, all reinforcing our inclusive ethos.