Housekeeping Attendant

Company Overview

Grand Mercure Dubai City is a five-star Accor hotel in Dubai that blends local character with high-end hospitality. The property features 361 guest rooms, multiple dining options, contemporary meeting spaces, and a dedicated team focused on creating memorable guest stays while helping team members develop their careers.

Diversity and Inclusion

The organization follows an inclusive approach and aims to attract, hire, and advance talent from diverse backgrounds.

Why Join Accor

Accor describes itself as more than a global hospitality leader. It encourages people to bring their individuality to work, offers opportunities that fit different personalities, and supports continuous learning and career growth. The company emphasizes purpose-driven work and invites employees to explore the many possibilities within the brand.

The employer also shares the message: do what you love, care for the world, and challenge the status quo. #BELIMITLESS

Role Summary

The housekeeping attendant will be responsible for keeping guest rooms and public spaces clean, organized, and welcoming. This position requires someone who is detail-oriented, service-minded, and committed to maintaining a consistently high standard of cleanliness and hospitality.

Key Duties

• Provide courteous, professional, and engaging service to guests and colleagues at all times.
• Clean and service assigned rooms and shared areas by dusting, making beds, vacuuming, cleaning bathrooms, and washing interior windows.
• Remove used linen from rooms and collect fresh linen from the approved storage area.
• Restock rooms with amenities and supplies in line with department standards.
• Issue and return master keys each day and ensure all equipment is properly accounted for.
• Record completed rooms accurately in the designated system.
• Collect, label, and submit lost property items according to the lost-and-found procedure.
• Escalate repair needs and safety-related issues to the supervisor without delay.
• Comply with all department rules, work procedures, and service expectations.
• Follow hygiene, sanitation, and workplace safety requirements at all times.
• Work cooperatively with team members and support others when needed.
• Use and store cleaning materials and equipment correctly.

Candidate Profile

The ideal candidate should be able to understand basic English and follow instructions clearly. Strong people skills, a polite manner, and a customer-first attitude are important. The role also calls for excellent attention to detail, physical stamina, the ability to stand and lift for long periods, and flexibility to work different shifts as required by the department.

You should be dependable, punctual, organized, and able to stay calm and focused in guest-facing situations. A team-oriented mindset, willingness to learn, and interest in hospitality are also essential.

Additional Information

The property is located about 5 minutes from Dubai Airport and around 250 meters from GGICO metro station.

What the Role Requires

• Basic English communication skills.
• Strong interpersonal and verbal communication ability.
• High standards of cleanliness and an eye for detail.
• Physical capacity for manual work, including lifting and extended standing.
• Availability to work rotating or varying shifts.
• Calm, courteous, and guest-focused behavior.
• Teamwork and a proactive approach to supporting colleagues.
• Reliability, punctuality, and a strong work ethic.
• Good time management and organization.
• Knowledge of health, safety, and sanitation practices.
• Interest in hospitality and service excellence.
• Ability to follow procedures and adapt to company standards.
• Willingness to learn and grow in a supportive environment.

Benefits and Perks

No specific perks or benefits were listed in the source.