Housekeeping Attendant

Job Overview

Rotana Hotels is in search of dedicated and enthusiastic housekeeping professionals who are committed to delivering exceptional guest service and innovative solutions. The role involves following daily assignments set by supervisors while complying with hotel policies and procedures.

Primary Responsibilities

• Receive work assignments, keys, and supplies from supervisors and accurately record key issuance in log books.
• Perform thorough cleaning of rooms and bathrooms as assigned.
• Ensure fire exits and stairways remain free from obstructions at all times.
• Identify and report maintenance issues promptly for resolution.
• Maintain cleanliness by collecting litter from corridors and pathways.
• Vacuum carpets and upholstered furniture, dust and wipe surfaces, and empty trash and ashtrays.
• Make beds and clean wash sinks, bathtubs, toilets, tiles, mirrors, and floors; polish brass and metal fittings.
• Restock bathroom and room supplies consistently.
• Organize guest toiletry articles neatly on vanity areas and address carpet spot cleaning when necessary.
• Keep guest corridors, service pantries, and related service areas clean and orderly continually.
• Remove room service trays and trolleys from guest rooms and corridors efficiently.
• Coordinate with valet services to collect guests' laundry, dry cleaning, or pressing needs.

Qualifications & Skills

Candidates should ideally have vocational training in hotel housekeeping. Proficiency in English language is beneficial.

The successful applicant will be warm, attentive, and culturally sensitive, possessing a strong commitment to going above and beyond for guests. They should be capable of working effectively under pressure in a dynamic environment and thrive in a multicultural team setting.

Key Competencies

• Strong understanding of job duties and responsibilities
• Ability to take accountability for assigned tasks
• Appreciation and respect for cultural diversity
• Unwavering customer service orientation
• Flexibility and adaptability to changing situations
• Effective teamwork and collaboration skills