Bridge Attendant

About the Role

The Niagara Falls Bridge Commission (NFBC) manages and operates the Rainbow Bridge, Whirlpool Rapids (Lower), and Lewiston-Queenston Bridges. Our core mission is to build, maintain, and oversee border crossings along the lower Niagara River that ensure safe, sustainable, and efficient transit of people and cargo.

As a Bridge Attendant, you will be engaged in activities across both the Maintenance and Toll/Traffic Departments at any of the NFBC-operated bridges. Your role may also include supervisory responsibilities when delegated.

Key Responsibilities

• Carry out routine housekeeping tasks including sweeping, mopping, waxing, dusting, and emptying wastebaskets.
• Operate snow removal machinery to maintain safe working conditions.
• Conduct basic maintenance such as plumbing, electrical work, and carpentry; provide preventive upkeep and repair faulty equipment like fans, pumps, and valves.
• Perform landscaping duties such as mowing grass, trimming, planting, pruning, and weeding.
• Accurately classify, document, and collect tolls from bridge users.
• Manage and direct traffic flow, including stopping, holding, or redirecting vehicles as necessary.
• Supervise all aspects of toll shifts to ensure smooth operations.
• Coordinate and liaise with Customs officials and other authorities when required.
• Work at all NFBC locations as needed.

Required Qualifications and Conditions

• Possession of a high school diploma or equivalent credential.
• Preferably two years of general maintenance experience.
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel.
• Valid and clean driver’s license.
• Holder of a Class B Commercial Driver’s License (CDL) or ability to obtain it within the probation period.
• Willingness to work shift schedules encompassing a full 24/7 operational environment.
• Successful completion of pre-employment evaluations including physical exam, drug and alcohol testing, and background checks.
• Ability to freely cross international borders and maintain necessary security clearances.
• Capability to work indoors and outdoors, including at heights, underneath bridge decks, and on aerial lifts.

Additional Information

NFBC provides a comprehensive benefits and pension package to eligible employees.