Assistant IT Manager

About the Company

The Queen Elizabeth 2 (QE2) is a renowned ocean liner transformed into a distinctive floating hotel and lifestyle venue, proud of its British maritime legacy. It offers 447 unique rooms alongside exceptional culinary experiences to guests worldwide.

Job Overview and Responsibilities

• Apply and uphold ACCOR's established IT best practices.
• Contribute to the development and maintenance of the ACCOR Technology Services knowledge repository.
• Deliver technical assistance and troubleshoot issues involving PCs, servers, networks, software, and IT infrastructure to ensure smooth everyday operations.
• Handle installation, configuration, maintenance, and optimization of Windows servers, workstations, databases, and related peripherals.
• Assist with onboarding activities by preparing user accounts, granting system access, and setting up IT equipment for new staff members.
• Work collaboratively with various internal teams to maintain IT security protocols, optimize system performance, and ensure preparedness for emergency or crisis scenarios.

Required Qualifications

• 2 to 3 years of documented IT experience specifically within the hospitality sector.
• Strong knowledge of computer systems including Opera System, MICROS, and Microsoft Office suite.
• Proactive attitude and ability to take initiative.
• Customer-focused mindset with strong interpersonal skills.
• Exceptional attention to detail and commitment to completing projects thoroughly.

Additional Information

This role is based in Dubai, United Arab Emirates, and is a full-time, on-site position within the hospitality industry, particularly affiliated with ACCOR. The Talentmate platform connecting candidates to this opportunity functions solely to facilitate employer-applicant engagement and does not engage in endorsements or financial transactions. Candidates should independently verify the credentials of prospective employers and be cautious of sharing sensitive personal or financial information.