Customer Service/Customer Support Internship (Remote)

Internship Overview

This internship offers a comprehensive opportunity to manage the full customer onboarding experience for TailorTalk.ai's innovative AI platform. The role involves engaging with customers via multiple communication channels including calls, WhatsApp, email, and Google Meet to resolve their issues, provide setup assistance, and ensure ongoing support until complete resolution. Interns will also be responsible for building, configuring, and enhancing AI-powered customer agents, aiding integrations, troubleshooting challenges, and fostering user adoption.

Close collaboration with product and engineering teams is essential to relay bug reports, replicate user issues, collect feedback, and recommend improvements to refine the product and enhance user satisfaction. A critical component involves taking ownership of customer success by transitioning trial users to paid subscriptions, continuous user engagement, identifying growth opportunities, and maintaining excellent client relationships.

Who Should Apply

• Candidates prepared to work remotely for a duration of six months.
• Availability to begin between July 31, 2026, and September 4, 2026.
• Possession of relevant skills including client communication, operations, and technical understanding of APIs.

Compensation and Benefits

• Monthly stipend comprising a fixed component of ₹12,000 to ₹12,001.
• Performance-based incentives ranging from ₹3,000 to ₹10,000 monthly.
• Official certificate and letter of recommendation upon completion.

About TailorTalk.ai

As an emerging AI startup, TailorTalk.ai specializes in developing intelligent sales and customer support agents leveraging advanced large language models to automate conversations in B2C businesses. This small, dedicated remote team based in Bangalore offers interns hands-on experience with core AI product development, ideal for those passionate about AI innovation and startup culture.