Quality Manager

Position Overview

We are seeking a seasoned Quality Manager to oversee quality assurance, governance, and compliance efforts across several nursing home facilities. This role offers a unique chance for a dedicated healthcare expert to foster continuous enhancement, aid clinical leaders, and ensure outstanding, person-centred care delivery.

Primary Duties

• Direct quality assurance programs, governance, and continuous improvement strategies within multiple nursing homes.
• Provide support and mentorship to Persons in Charge (PICs) to ensure adherence to HIQA standards and regulatory mandates.
• Organize and perform quality audits to pinpoint improvement opportunities and execute corrective measures.
• Develop, assess, and apply policies and procedures aligned with national benchmarks and best practices.
• Oversee incident reporting, complaint management, safeguarding, and risk control systems to detect trends and enhance standards.
• Conduct training sessions, coaching, and offer guidance to management on maintaining quality, governance, and compliance.
• Compile detailed quality and compliance reports to inform strategic decisions.
• Collaborate with senior management to improve service quality, safety, and operational effectiveness.

Qualifications and Experience

• Registered General Nurse with active NMBI registration.
• Postgraduate degree in Healthcare Management, Quality Improvement, Clinical Governance, or a related field (mandatory).
• Additional certification in Auditing or Risk Management is preferable.
• At least 3 to 5 years of relevant experience in quality, governance, or compliance roles within healthcare.
• Deep familiarity with HIQA standards, healthcare regulatory requirements, and principles of person-centred care.
• Documented success in audit leadership, risk management, and regulatory compliance support.
• Strong skills in data analysis, report composition, communication, and stakeholder engagement.
• Experience in training, mentoring, and supporting multidisciplinary healthcare teams.
• Possession of a full, clean Irish driving license and readiness to travel between facilities.

Ideal Candidate Attributes

The ideal applicant will be a proactive, cooperative leader with exceptional organizational capabilities and a strong commitment to quality enhancement. This person will confidently operate independently while establishing robust relationships with clinical and operational personnel to cultivate a culture focused on excellence, responsibility, and ongoing learning.