ఎం
Customer Care Executive
Kolkata, West Bengal, India · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- ఏదైనా
- జీతం
- INR 15,000 – INR 20,000 / month
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 5 గంటల క్రితం
- పని విధానం
- కార్యాలయంలో
- విద్య
- HSC or Any graduate
- అర్హత
- Anyone meeting educational criteria (HSC or graduate) and language proficiency (English and Hindi) can apply, including freshers.
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
మీరు ఎక్కడ పని చేస్తారు
ఉద్యోగ వివరణ
Role Overview
As a Customer Care Executive, you will be part of our Customer Support team, focusing on assisting customers with queries related to pre-travel and post-travel services worldwide. This position involves addressing escalations, managing complaints from dissatisfied clients, and ensuring all issues are resolved promptly within set Service Level Agreements (SLAs).
Job Responsibilities
- Handle and resolve customer issues and complaints concerning travel services.
- Meet resolution targets as defined in SLAs by efficiently closing customer faults and complaints.
- Apply general guidelines and precedents to solve routine problems in customer interactions, using voice or non-voice communication channels.
Candidate Profile and Requirements
- Qualification: Completion of Higher Secondary Certificate (HSC) or any graduation degree.
- Languages: Proficiency in English and Hindi is required.
- Experience: Freshers are welcome to apply as we are conducting bulk hiring.
Compensation and Growth
- Monthly salary ranging from 15,000 to 20,000 INR.
- Unlimited incentives based on performance.
- Internal job opportunities available after 6 months.
- Chance to collaborate with a dynamic, global team and opportunities for career advancement within the company.
Additional Information
For further inquiries or updates, please contact HR Sakshi via WhatsApp at +91 6263923742 or by email at [email protected].
నైపుణ్యాలు
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సమయ నిర్వహణ
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