Assistant Manager

About the Role

Fields the Jeweller is expanding and seeking an experienced Assistant Manager passionate about delivering exceptional customer service within a luxury retail environment. Joining our dedicated team at the flagship Dundrum store, you will help create memorable shopping experiences beyond mere product sales.

Your Profile

• Driven to provide superior customer service experiences.
• Deep interest in jewellery, diamonds, and watches.
• Cooperative team player who supports colleagues effectively.
• Excellent communication and interpersonal skills.
• Proactive mindset with a positive approach.
• Quick learner eager to tackle new challenges.
• Background in customer service to enhance client interactions.
• Proven leadership capabilities to motivate and inspire teams.
• Skilled in managing and developing staff for performance growth.
• Strong decision-making and problem-solving skills.
• Extensive retail industry leadership experience.

Key Responsibilities

• Lead and motivate the store team to deliver exceptional customer service.
• Share enthusiasm for our product range with customers.
• Meet personal and team sales and performance objectives.
• Uphold Fields’ core values: passion, teamwork, respect, trust, positivity, and continuous learning.
• Maintain high standards in visual merchandising and inventory replenishment.
• Develop and coach team members to enhance their skills and contribution.
• Manage day-to-day store operations efficiently.

Benefits and Opportunities

Upon joining, you will receive comprehensive onboarding via a full induction in one of our training stores and continuous support from your line manager. Leadership at Fields is recognized and rewarded with numerous benefits, including:

• Attractive bonus scheme linked to store performance.
• Generous discounts extended to you, your family, and friends.
• Increasing annual leave entitlement with length of service.
• Contributory pension plan.
• Referral program rewarding candidate recommendations.
• Support for mental health, wellbeing, and legal matters through our expert partners.
• Bike to work scheme participation.
• Opportunity to volunteer for a charity of your choice.
• Engaging social events and wellness programs throughout the year.

We are committed to fostering an inclusive and equal opportunities workplace.