Sales Consultant

Role Overview

As a Sales Consultant at KUN Motorcycles located in Chennai, you will be responsible for meeting monthly sales targets and managing the entire customer journey from initial contact to post-sale follow-up. This role demands a proactive approach to client engagement and operations management to support showroom efficiency and business growth.

Main Duties and Responsibilities

• Achieve monthly sales goals as assigned by the Sales Manager or Brand.
• Manage walk-in customers and leads through calls, follow-ups, and scheduling test rides.
• Provide comprehensive vehicle demonstrations and share detailed product knowledge with customers.
• Address customer objections effectively to close sales successfully.
• Welcome customers warmly and assess their needs including budget, usage, and model preferences.
• Explain product features, benefits, available offers, financing options, insurance, and accessories in detail.
• Ensure all documentation for bookings, finance agreements, and vehicle delivery is complete and accurate.
• Conduct follow-ups after sales to ensure customer satisfaction and encourage referrals.
• Maintain showroom cleanliness and organize vehicle displays and demonstration units.
• Update the Dealer Management System (DMS) or Customer Relationship Management (CRM) system daily with details of enquiries, bookings, deliveries, and follow-ups.
• Work closely with Finance, Insurance, RTO, and Accessories departments for smooth customer processing.
• Guarantee full compliance with Know Your Customer (KYC) norms and documentation accuracy.
• Promote additional sales avenues including exchanges, financing, insurance, and accessories.
• Generate new leads through referrals and establish corporate partnerships.
• Participate actively in marketing events such as roadshows, campus activations, and promotional camps.

Eligibility and Requirements

Open for applicants interested in pursuing a sales career in the automotive retail sector. Specific educational qualifications or prior experience requirements were not mentioned.