Department Manager

Position Overview

As a Department Manager at H&M, you will lead and motivate your team to create an inclusive, collaborative, and entrepreneurial environment that encourages growth. You will embody company values and actively contribute to the success of both your team and the business.

Key Responsibilities

• Lead your team to provide an exceptional customer experience through outstanding operational execution and appealing visual merchandising while promoting product sales.
• Own responsibility for store and department performance by analyzing sales data, identifying commercial opportunities, setting targets, and executing plans to maximize results, profits, and inventory management.
• Manage workforce scheduling, team planning, and ensure smooth execution of opening and closing procedures.
• Recruit, onboard, and nurture team members, fostering an inclusive and innovative culture that supports development.
• Keep abreast of fashion trends, customer preferences, and competitor activities to maintain competitive advantage.
• Represent yourself and the H&M brand positively during all customer interactions.

Who You Will Collaborate With

You will work closely with the Store Team including Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, and others involved in store operations. Collaborations extend across multiple stores within the Area Team to share insights and promote collective success. Together, you help customers feel confident and express personal style with the latest trends and timeless fashion.

Ideal Candidate Profile

• Proven retail management and operational experience.
• Strong leadership qualities with passion for coaching and developing teams aligned with company values.
• Competent in sales planning, analysis, and utilizing customer-focused tools and reports.
• Confident leader who inspires and develops the team with integrity.
• Adept at thriving in dynamic, collaborative environments with a problem-solving mindset.
• Committed to delivering excellent customer experiences while driving product sales.
• Deep interest in fashion trends, commercial awareness, and competitor insights.
• Effective communicator, creative thinker, and curious by nature.
• Flexible, analytical, and results-driven with ability to manage and interpret sales statistics.

About H&M Group

H&M Group is a global collective of forward-thinking fashion brands emphasizing exceptional design, affordability, and sustainability. Our mission is to make fashion accessible to all while driving the industry towards inclusivity and ecological responsibility. Our culture is built on shared values that have propelled us for over 75 years.

Benefits and Work Culture

• Diverse and inclusive workplace respecting various backgrounds including gender, ethnicity, religion, sexual orientation, and disabilities.
• Values-driven organization promoting authenticity and personal expression.
• Access to extensive global career development opportunities.
• Comprehensive wellbeing programs including health insurance and family wellness support.
• Employee discount to express personal style across H&M brands.
• Five-day workweek fostering strong work-life balance.

Additional Information

This role is available in both Mumbai and Pune locations. The recruitment process is competency-based, and applicants are requested not to submit cover letters.