Cash Application & Accounts Receivable Reporting Executive

Company Overview

Join DHL Express, a pioneering leader in global express delivery since 1969, operating across more than 220 countries and territories worldwide. DHL UAE is recognized as the leading market player in Express logistics and celebrated as an Employer of Choice, earning the Great Place To Work distinction in the UAE every year since 2015.

Discover a workplace driven by service excellence, quality, sustainability, and a commitment to connecting people and enhancing lives through global trade.

Role Summary

The Cash Application & Accounts Receivable Reporting Executive is responsible for the accurate and timely processing of customer payments and the management of accounts receivable records. This role involves handling remittance advices, resolving payment discrepancies, and contributing to the integrity of financial data.

Key Responsibilities

• Efficiently process incoming bank receipts, cheques, cash transfers, and MyBill payments within set timelines.
• Allocate payments, credit notes, and necessary adjustments to corresponding customer invoices.
• Manage the receipt and processing of customer remittance advices.
• Promptly investigate and resolve payment-related inquiries.
• Address unallocated or unapplied receipts by liaising with customers as needed.
• Handle processing of direct debits, refunds, and intercompany payment batches as required.
• Manage billing, direct debit, cheque, and bank transactions interfaced with the ERP system.
• Oversee dependencies between billing interfaces and banking systems to ensure smooth operations.
• Collaborate with international third-party operations to resolve payment or billing issues when necessary.

Qualifications and Experience

• Bachelor's degree in Commerce, Accounting, or a related field.
• A minimum of two years' experience working within the logistics sector is preferred.
• At least one year of hands-on functional experience in a similar financial or credit administrative role.
• Prior exposure or experience in credit administration is essential.
• Proficient with Microsoft Office Suite, especially Excel and Outlook.
• Excellent telephone communication and interpersonal skills.
• A strong commitment to customer service and client satisfaction.

Additional Information

DHL Express UAE upholds a fair and inclusive work environment, committed to providing equal opportunity employment to all individuals.