Business Coordinator

About InfoBICS Software Solutions

InfoBICS Software Solutions is a firm focused on technology and business intelligence, specializing in Microsoft Power BI, data analytics, AI-driven business solutions, and digital transformation. The company supports organizations by converting business data into actionable insights and creating solutions that enhance operational efficiencies and informed decision-making.

Role Overview

The company seeks a Business Coordinator to join their team. This client-facing position merges expertise in Power BI with business development, client relationship management, and project support. The incumbent will engage with clients to understand their needs, collaborate with technical teams, and drive service expansion opportunities.

Key Responsibilities

• Engage with clients to assess their business challenges, requirements, and reporting needs.
• Demonstrate and explain Power BI dashboards and business intelligence solutions to clients.
• Serve as intermediary between clients, Power BI developers, and internal technical teams.
• Translate business needs into clear technical requirements for development teams.
• Track project progress, deliverables, client feedback, and timelines.
• Identify and develop new business prospects with current and potential clients.
• Assist with lead generation, client meetings, presentations, proposals, and follow-up processes.
• Communicate the benefits and business value of InfoBICS’ solutions to prospects.
• Build and maintain long-lasting client relationships.
• Spot opportunities for upselling and cross-selling of BI, analytics, and technology services.
• Help prepare business proposals, quotations, presentations, and solution documentation.
• Monitor client satisfaction and coordinate issue resolution internally.
• Maintain accurate CRM records including opportunities, meeting notes, and follow-ups.
• Collaborate closely with management on initiatives for business development and growth.

Qualifications and Experience

• At least two years experience in business development, client coordination, account management, customer success, business analysis, or similar roles.
• Proficiency with Microsoft Power BI tools and understanding of dashboards, KPIs, reporting, data visualization, and BI concepts.
• Ability to interpret business requirements and communicate effectively with technical teams.
• Strong enthusiasm for business development and B2B technology sales.
• Excellent communication, presentation, and client management skills.
• Confidence in handling client meetings and demonstrating products or solutions.
• Capability to oversee multiple clients, projects, and opportunities simultaneously.
• Strong organizational skills with a proactive, target-driven approach and problem-solving ability.
• Willingness to learn new technologies continuously.
• Previous experience with BI, SaaS, software, data analytics, or technology companies is advantageous.