Receptionist

About the Role

We are seeking a courteous and professional Receptionist to be part of our hospitality team at a hotel located on 100 Feet road, Karamanikuppam, Puducherry. The ideal candidate will be customer-oriented and adept at managing front desk operations to ensure a welcoming and seamless guest experience.

Key Responsibilities

• Warmly welcome and greet all guests upon arrival.
• Efficiently handle check-in and check-out procedures.
• Manage room reservations and bookings accurately.
• Respond to guest inquiries and provide information about hotel amenities and services.
• Answer telephone calls, handle emails, and fulfill guest requests promptly.
• Maintain precise records of guest details and billing information.
• Coordinate with housekeeping and other hotel departments to support smooth operations.
• Ensure outstanding guest service to promote a positive hotel experience.

Candidate Requirements

• Prior experience in hotel reception or front office roles is preferred.
• Excellent communication and interpersonal skills.
• Basic proficiency with computer applications.
• Pleasant demeanor with a professional appearance; female applicants are preferred.
• Willingness to work in rotational shifts.
• Strong customer service focus and accountability.

Additional Information

The position is full-time and based onsite in Puducherry. Interested candidates are encouraged to share their CV or contact HR directly for more details via the numbers provided.