Receptionist

Overview

This position acts as the initial point of contact for visitors and callers at company centers located in Jeddah, Dammam, and Riyadh. The incumbent is entrusted with providing a warm and professional welcome, managing front desk activities efficiently, and assisting showroom sales and operations teams through effective communication and administrative support.

Key Responsibilities

• Politely and professionally welcome showroom guests, making a favorable first impression.
• Direct visitors to appropriate sales representatives or departments to ensure smooth customer service flow.
• Keep customer waiting areas tidy, organized, and consistent with brand guidelines.
• Manage incoming communications including calls, emails, and inquiries, responding or forwarding them promptly.
• Arrange appointments, test drives, and client visits in collaboration with sales personnel.
• Accurately maintain logs concerning customer visits, inquiries, and scheduled appointments.
• Provide support in filing, document management, and general administrative duties within the showroom.
• Liaise with Sales, Delivery, and Logistics teams to facilitate seamless showroom operations each day.
• Assist in coordinating customer handovers and company events to ensure smooth execution.
• Adhere strictly to company reception protocols, customer service standards, and policies.

Qualifications & Experience

• Possess a high school certificate or diploma in Business Administration or a related discipline.
• Have at least one year of experience in a similar role or relevant field.