Job description

About the Role

Join Spark New Zealand in Christchurch as a strategic data leader focused on operational intelligence, analytics, AI, and automation. This leadership role involves shaping competitive advantage through data-driven insight and risk intelligence within one of New Zealand's top technology companies.

Key Responsibilities

Lead Spark's operational intelligence, analytics, and insights team to deliver impactful business intelligence.
Create and manage insightful reporting, forecasting, and performance analyses that empower decision-making at operational and executive levels.
Drive projects utilizing AI, machine learning, automation, and advanced analytics to boost productivity, enhance customer experiences, and optimize commercial results.
Enhance fraud prevention, risk intelligence, and revenue protection strategies by proactively spotting threats, weaknesses, and industry trends.
Oversee technology pilots, proofs of concept, and innovation efforts from conception through to business impact.
Design dashboards, performance metrics, and data visualization tools that increase transparency and encourage action.
Build and nurture a high-caliber team of analytics, intelligence, and specialized professionals.
Collaborate with senior leaders across Finance, Technology, Product, Risk, Legal, and Customer divisions with evidence-based insights and commercial recommendations.

Candidate Profile

Proven experience managing data-driven teams focusing on analytics, business intelligence, or operational intelligence.
Ability to transform complex data sets into actionable insights and tangible business outcomes.
Strong analytical, reporting, and problem-solving expertise, especially with large datasets and operational performance indicators.
Commercially savvy with capability to link operational results to customer and business goals.
Demonstrated success leading process improvements, automation, or business transformation initiatives.
Excellent stakeholder engagement and communication skills, capable of translating findings for diverse audiences.
Experience mentoring or coaching high-performing analytics teams.

Preferred Experience

Familiarity with Power BI, Snowflake, or other modern data platforms.
Background in AI, machine learning, predictive analytics, or automation technologies.
Exposure to fraud analytics, risk intelligence, revenue assurance, or revenue protection domains.
Experience working in large and complex organizational environments.

Additional Information

This role represents an exciting opportunity to lead an intersectional function involving data, intelligence, risk, and innovation. You will influence strategic direction and help Spark evolve the use of analytics, AI, and automation to enhance outcomes for customers and the business.

Locations

The position is based in Christchurch, with options in Auckland or Wellington.

Data Intelligence & Risk Insights Lead

Where you'll work