Community Manager

About the Role

At WES by SheWork.in, India's rapidly expanding diversity-in-technology events and community platform, we manage a thriving network of over 300,000 members. Having evolved from a national LinkedIn Live series into live city events across Pune, Bangalore, Delhi NCR, and Hyderabad, alongside an annual flagship Conclave, our community is our greatest strength. We are currently seeking a Community Manager to energize and engage this audience, transforming community members into active webinar attendees and event participants.

Key Responsibilities

• Manage daily interactions within the WES community across all channels to foster conversation, respond promptly, and maintain an active, welcoming environment.
• Drive the conversion of community followers into webinar registrants and delegates for city editions by encouraging active participation.
• Develop and run member programs, recognition projects, including the Hall of Fame, to celebrate the community and encourage ongoing engagement.
• Represent WES with an authentic and on-brand voice, building strong relationships at scale within the community.
• Collect feedback and insights about members' interests and challenges to inform future content and programming, ensuring relevance.
• Strategically grow and retain the community by nurturing loyalty while expanding reach.
• Identify and develop advocates and ambassadors within the community to organically amplify WES's presence.

Requirements

• Three to five years of experience managing online communities or engaging audiences via social platforms.
• Deep and sincere commitment to diversity, equity, and inclusion in the tech sector.
• Proven ability to convert passive followers into active event attendees and paying participants.
• Excellent communication skills characterized by warmth and authenticity to build trust and a sense of belonging.
• Strong intuition for what drives engagement and effective community interaction.
• Self-driven, capable of autonomously managing community operations and developing original programs.

Preferred Skills

• Expertise in community management and digital engagement strategies.
• Experience with audience activation, moving followers to webinar viewers and event delegates.
• Ability to design and implement member programming and recognition initiatives.
• Aptitude for authentic and consistent brand communication within a community setting.
• Proficiency in gathering community insights and collaborating with content and programming teams.
• Visible dedication to diversity and inclusion in technological fields.

Why Join Us

• Lead the activation of one of India's largest diversity-in-tech communities, fostering a meaningful movement.
• Contribute to a mission-focused organization supporting inclusion and equity throughout the tech industry nationwide.
• Gain significant ownership and influence within a fast-growing media unit's community-building efforts.