Senior IT Operations Engineer

Job Overview

This role is with a partner company based in Germany seeking a Senior IT Operations Engineer to develop and sustain a secure, scalable, and efficient technology environment supporting a global workforce. The position involves advanced IT operational expertise blended with strategic oversight to enhance enterprise IT systems, particularly focusing on SaaS platforms, endpoint administration, automation, and AI-based tools. Operating in a remote-first setting, the engineer will hold significant responsibility, influence IT procedures company-wide, mentor junior staff, and collaborate internationally to provide secure, user-centric technological solutions.

Key Responsibilities

• Lead the creation, execution, and refinement of IT operation strategies to deliver dependable, scalable, and secure technology infrastructures.
• Oversee and fine-tune enterprise SaaS applications such as identity services, collaboration suites, productivity tools, and endpoint management solutions.
• Champion initiatives aimed at enhancing IT infrastructure integrity, security protocols, system performance, and operational workflow efficiency.
• Facilitate the deployment, governance, and end-user adoption of AI-driven workplace technologies while managing access controls, compliance, and usage oversight.
• Assume full responsibility for managing macOS fleets, including device administration and endpoint security management.
• Provide mentorship and technical support to junior IT engineers, fostering knowledge growth and operational excellence.
• Collaborate with cross-functional teams to ensure IT capabilities align with dynamic business objectives and organizational changes.
• Direct technical projects including audits, system upgrades, access audits, and promote automation opportunities and process improvements.
• Serve as a senior technical advisor influencing tool choices, architectural strategies, and long-term IT planning.

Candidate Requirements

• Demonstrated senior-level experience in IT operations, systems engineering, or workplace technology roles, with a history of elevating IT systems.
• Expertise in managing SaaS platforms, identity and access management, endpoint administration, and IT security best practices.
• Proven hands-on experience managing macOS devices and enterprise device management ecosystems.
• Experience overseeing enterprise AI tools, including user provisioning, access governance, and monitoring tool usage.
• Comprehensive understanding of IT infrastructure, automation, compliance standards, and IT operational protocols.
• Strong problem-solving skills with independent and strategic technical thought processes.
• Leadership experience guiding teams and driving technical initiatives successfully.
• Excellent communication skills capable of conveying technical information clearly to both technical and non-technical audiences.
• Ability to work effectively in remote, distributed, and asynchronous team settings is highly advantageous.
• Fluency in English is mandatory.

Benefits and Perks

• 100% remote work setup with the flexibility to operate from any location.
• Adaptable working hours supported by a culture valuing autonomy and work-life balance.
• Competitive salary with adjustments based on geographic location.
• Stock options as part of the compensation package.
• Flexible paid leave policies.
• 16 weeks paid parental leave provision.
• Access to mental health support services.
• Dedicated budget for learning and development initiatives.
• Home office financial support and provision of company IT equipment.
• Funding for local team gatherings, social events, and co-working space usage.
• Collaborate within a global team and have an impact on the evolution of workplace technology.

Additional Information

This opportunity is facilitated through a partner company that directly manages the recruitment process, including all application steps and next milestones. Applications are evaluated via an AI-driven system to ensure fairness and alignment with role essentials. Privacy is respected under GDPR, with AI tools supporting recruitment but final decisions are human-led. Candidates may inquire about data processing details if desired.