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Product Support Engineer
Noida, Uttar Pradesh, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 216,000 – INR 360,000 / year
- Vagas
- 1
- Publicado
- há 4 horas
- Modo de trabalho
- No escritório
- Educação
- Diploma
- Elegibilidade
- Candidates possessing a diploma in any specialization are eligible to apply.
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Job Overview
We are seeking a Product Support Engineer to join our team, located in Noida, India. The role focuses on delivering technical support and collaborating across departments to enhance our products.
Key Responsibilities
- Work jointly with multiple internal teams to drive product enhancements and resolve issues.
- Handle and respond to customer inquiries through phone, email, and chat channels promptly.
- Deliver technical support adhering to defined service level agreements (SLAs).
- Create and maintain documentation of solutions for use in the company's knowledge base.
Candidate Requirements
- Diploma in any field of specialization.
- Proficiency in English and Hindi to communicate effectively with customers and team members.
Compensation
The position offers an annual salary ranging from 216000 to 360000 INR.