Process Improvement Analyst

About the Role

As a Process Improvement Analyst within the Supply Chain Program Management team, you will play a vital role in advancing the effectiveness of Aramark Canada's supply chain through comprehensive data analysis, developing business intelligence solutions, and continually enhancing processes. This position requires analytical problem-solving, tool and dashboard creation, and constructing data infrastructure to facilitate smarter, data-driven decisions for clients and suppliers alike. This is a hybrid opportunity at the Mississauga head office.

Key Responsibilities

• Create, update, and manage analytical tools, dashboards, and reports for departments such as Procurement, Execution, and Finance.
• Develop and optimize data pipelines and automated data delivery systems to enhance business reliability.
• Maintain internal web applications supporting operational needs and data access within the organization.
• Interpret business needs and design scalable BI solutions and data models catering to both internal and external users.
• Identify opportunities to optimize efficiency by automating manual processes and leveraging technology.
• Contribute to the development of AI-supported tools and workflows as part of ongoing innovation efforts.
• Work in collaboration with teams across the data platform to deliver sustainable and well-organized solutions on strong data foundations.
• Handle ad hoc analyses and data requests, ensuring timely and accurate insights for the broader supply chain team.
• Engage cross-functionally to understand and deliver solutions that provide measurable business value.
• Champion continuous improvement through challenging existing methods and proposing smarter approaches to data utilization.

Required Qualifications

• Completion of a Bachelor’s degree or College diploma in Business, Computer Science, Information Systems, or a related field.
• 2-5 years of experience in analytical roles focused on data or process improvement.
• Advanced proficiency in SQL, including writing and debugging queries on relational or cloud-based data systems.
• Experience with business intelligence platforms such as Tableau or Power BI is preferred.
• Familiarity with data automation or ETL tools, like Alteryx, is advantageous.
• Knowledge of cloud data platforms such as Snowflake or similar is considered an asset.
• Exposure to web application development or front-end technologies is beneficial.
• Background in foodservice, supply chain, retail, or consumer packaged goods is a plus.
• Advanced skills in Microsoft Excel and general proficiency with the Microsoft 365 Suite.

Skills and Attributes

• Exceptional analytical abilities with great attention to detail.
• Technically inquisitive, keen to learn and apply new platforms and technologies.
• Self-motivated, results-driven, and able to independently manage multiple priorities.
• Strong written and verbal communication; able to interpret and present complex findings clearly.
• Collaborative approach with the capacity to build and maintain relationships across departments.
• Comfortable asking critical questions and advocating for process innovation.
• Highly organized, skilled in managing several projects simultaneously.

About Working at Aramark

Aramark is committed to fostering a workplace where employees can thrive professionally and personally. We deliver outstanding hospitality experiences across a variety of industries and aim to nurture talent, drive growth, and make a positive impact in the communities we serve. Employees are encouraged to tackle meaningful challenges, grow their careers, and pioneer innovative solutions in a supportive environment.