Part-Time Call Center Agent
Riyadh, Riyadh Province, Saudi Arabia (Hybrid) · Tempo parcial
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- Qualquer
- Salário
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- Vagas
- 1
- Publicado
- há 4 horas
- Modo de trabalho
- Híbrido
- Elegibilidade
- Only Saudi nationals are eligible to apply.
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About the Role
Rentokil Boecker Saudi Arabia is seeking motivated and customer-oriented Part-Time Call Center Agents to join their team. This opportunity is exclusively available for Saudi nationals.
Job Responsibilities
- Answer and manage customer inquiries received via telephone, website, live chat, WhatsApp, and email channels.
- Record all customer interactions and potential customer details in the ICABS system accurately.
- Assign new prospects to the respective Sales Consultant at each branch.
- Immediately inform assigned consultants of new leads through email and WhatsApp.
- Ensure all inquiries are followed up on within 24 hours to verify customer site visits, surveys, quotations, or sales conversions.
- Report any delays or missed follow-ups to the Branch Manager and Area Sales Manager promptly.
- Maintain precise records while delivering excellent customer service consistently.
Work Schedule and Model
The position requires 4 working hours daily over 6 days per week, using split shifts. The work arrangement is hybrid, combining office presence and remote tasks.
Candidate Requirements
- Applicant must be a Saudi national.
- Fluent proficiency in both Arabic and English, with strong spoken and written communication skills.
- Demonstrated ability in communication and delivering high-quality customer service.
- Basic computer literacy coupled with attention to detail.
- Capability to manage multiple tasks efficiently in a dynamic environment.
- University students, recent graduates, or individuals interested in a flexible part-time role are welcomed to apply.