Manager Digital & Marketing

Overview

Join a premier airline as a dynamic leader responsible for spearheading Digital and Traditional Marketing efforts across the Americas region from New York City. This position plays a key role in driving revenue growth, elevating brand recognition, expanding corporate reach, boosting digital direct sales, and enhancing customer loyalty.

Key Responsibilities

• Steer the implementation of regional digital and marketing strategies, including budgeting and key performance indicator alignment.
• Lead a team focused on Digital Direct, Loyalty programs, and Marketing Operations within the region.
• Ensure strict compliance with omnichannel marketing strategies and continuously optimize processes.
• Oversee daily team activities and deliver regular performance updates to regional and central leadership.
• Collaborate closely with the Head of Digital & Marketing to design and execute regional campaigns.
• Serve as the digital direct expert for the region, managing activities across platforms such as QR.com to elevate brand awareness and drive corporate and leisure revenue.
• Maximize the efficiency of marketing budgets to amplify impact.
• Devise and implement strategies aimed at growing loyalty program membership and enhancing ancillary revenue streams.
• Identify and develop regional partnerships to reinforce market position.
• Monitor emerging digital payment innovations and recommend improvements.
• Lower dependence on paid media by increasing direct visit traffic and enhancing owned media performance.

Qualifications

• Bachelor’s degree or a comparable qualification.
• A minimum of eight years’ experience in marketing with substantive digital focus.
• Proven experience in leadership roles managing marketing teams.
• Robust expertise in corporate acquisition, partnerships, and loyalty marketing initiatives.

Essential Skills

• Advanced knowledge of digital marketing, marketing technology platforms, and strategic campaign development.
• Deep understanding of customer acquisition, conversion optimization, and retention methods.
• Proficiency with digital tracking, analytics, and performance reporting tools.
• Strong leadership and team coaching skills.
• Capability to nurture collaboration and enhance team competencies.

Preferred Experience

• Working knowledge of airline industry metrics and business environment is advantageous.

Additional Information

This is a hybrid role based in New York City with an annual salary range from $140,000 to $180,000. The position offers exceptional flight privileges with Qatar Airways and the oneworld Alliance. Applicants must currently be authorized to work full-time in the United States; no visa sponsorship will be provided.

Miscellaneous

Job family: Corporate & Commercial
Reference Number: 228452
Closing Date: July 16, 2026